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2.9

PrimaPlay Casino Review

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Player Reviews

2.9
Black medal46 votes
Ranking529 out of 2,334 casinos
  • Gold medal
    6 votes
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    5 votes
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Player Reviews

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48 reviews
  • jimtran
    Norway
    Apr 01, 2026
    Black medal
    Stay away from this casino, They stole almost 7000USD from me without any explination. They simply blocked my account and refused to pay out my winnings. I have done my research about primaplay online and found out that i am not the only one who got scammed. There are many others with similar experience. Save your money and deposit to another honest casino instead.
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  • Jessika609
    United States
    Jan 02, 2025
    Black medal
    Let's just say I'm so happy I found this place before adding money! Thank you for that!
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  • Munchiemunch
    United States
    Oct 30, 2024
    Black medal
    This casino sucks! I hit for $3700 and they wouldn't pay up don't waste your time and money.
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  • Lisa889
    United States
    Mar 26, 2024
    Black medal
    I definitely would not recommend. I have been playing for a few months. Because the playthroughs are so high with the bonus, decided to play without. I won $250 and tired to redeem. Received message that it would be sent to my address. A few days later, was back in my account, needed further verification. Sent requested documents, said they would be in touch if they needed anything else. Nothing. Ender uo playing it back, but later won 300 and tried to redeem. Was back in my account 3:days later, enquired what the problem was, they said that since it wasn't first withdrawal, that they had to send It to my bank and needs swift code. I bank with a credit union, they don't have swift codes and lo and behold Prima won't send through the intermidiarry which is the usual way it's done. They didn't have a problem taking my money but sure have a problem giving it back. Was advised in chat that they can send to cash app via Bitcoin when situation's such as this arise, that I should email support and request, was flat out refused. Don't waste your time and money here. Uptown Aces , slotocash, or Golden Dragon is a better bet
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  • Boner726
    United States
    Feb 01, 2024
    Black medal
    SCAM, SCAM, SCAM I deposited $30 and used a coupon so I played all the way thru my play through and eventually won almost $1000.00. I finally tried to cash out $900.00 cuz I had $935.00 and I did all the identification bs they ask for and they told me my withdrawal request had been denied. This place is a scam and nothing but. Please don’t give your money to them cuz they don’t pay anything you win. There’s much better casinos on the internet that actually pay their winners so avoid this place at all costs. IT IS A SCAM!!!
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  • Lssss
    Australia
    Nov 22, 2023
    Black medal
    Won the feature on a game and it was paying a lot. Suddenly got a message saying maximum allowed winnings reached and remaining free spins would be forfeited. So they just cancelled free spins. When my balance was over $1.000 they just took it away and put my balance back to $100. They stole all my winnings and refused to give it back, even for me to just use it to play. Bunch of thieves. Dont give them any money, you cant win here!!!
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  • Cgeno2157
    United States
    Sep 10, 2023
    Black medal
    I am sending you all the HUGE warning to please please please take your money elsewhere!!! I’m not just saying this because I’m mad at this casino because of some dumb bonus rule I am telling you they are corrupt and will legitimately make up a reason to not pay you. Here’s my story….I played at this casino after vetting at least 100 online casinos and I thought I had finally found my place. The first time I requested a withdrawal went smoothly….I enjoyed their bonuses….I would fund at least 2-3 times per week and enjoy my time playing there without any worries. I often spoke with customer service expressing my gratitude and then after about a year or so of steady play I won a small amount and requested a withdrawal of a measly $400.00. After taking longer than usual to pay me I received a denial indicating that I broke one of the bonus rules. Now I am ALWAYS VERY CAREFUL about these bonus rules and have never had an issue like this so after reading the rule I supposedly broke I knew it had to be a mistake. You see I never bet more than $1-$2 per spin and they were trying to tell me I broke this rule by spending $20 on one spin while playing Doragon Gems. I laughed at this and said please reconsider I know this must be a mistake…go ahead and look through my play history you will see that I never bet more than maybe $2.00 per spin. I am too much of a cheapskate to ever even consider blowing $20 on one single spin but they were insistent that I did and flat out refused to pay me. So of course I tried going through my history but for some strange reason I couldn’t pull up any info on this game Doragon Gems. None at all….there simply wasn’t any history recorded under my account. I know I played the game I wasn’t disputing that so I asked them to please provide my complete play history and proof of this $20 spin. After a week of waiting and several of my messages being ignored they finally sent me this proof which was a screenshot of a what looked like an excel spreadsheet with this one single $20 bet. I’m like…ok this is a bit ridiculous and extremely suspicious. I sent additional emails and left messages saying this proof was unacceptable as anyone can type crap into a spreadsheet I would like the actual game history that we usually have access to within the system and nothing….complete silence. This, to me, admits guilt by this casino and proves their corruption. They confiscated my winnings and refused to pay me this small amount ….thank goodness it wasn’t more. I am curious if this has happened to anyone else so I went on another review site and sure enough there were many others . This seems to be their MO. They will accuse you of betting over the allowable amount and refuse your payout whether it happened or not. This other review site even went as far as reaching out to them as they could see my concern and agreed with me that this didn’t sound right. They flat out never replied to them either. How blatantly corrupt can you be??? So please I beg you all to steer clear of this casino site and spend your hard earned money elsewhere because it’s just a matter of time before they screw you too. PrimaPlay you sh sound be ashamed of yourselves and rot in hell for your corruption and theft!!!!
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  • vargen77
    Sweden
    Aug 26, 2023
    Black medal
    BAD AND SHIT CASINO.........i get an email You have the chips, give them a spin. Hi fredrik, We wanted to remind you that you currently have a balance of $$12.18 .so i go play and i won 12000 dollar i was so happy becuse i have no work and I have a lot of bills and have lost everything so i witdraw them but today support tell me that i only get 120 dollar =(((There was nothing in my email that there would be a max cashout or max bet I think it should be stated in this email that the max cashout All other casinos write about turnover requirements and other things then the free chip is usually free and turnover-free other casinos also have that when you reach the turnover requirement, they break the games so it doesn't happen like this =(( then it's completely insane that you could go and request a payout. I don't think you're a nice casino. so dont play on primaplay.vargen77
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  • Flameon247
    United States
    Nov 07, 2022
    Black medal
    No deposit bonuses always require a deposit before cashing out. This casino has a ridiculous verification process where you need to send your ID, power bill, fill out a form, print that form and take a selfie with it, and even then the casino is so sketchy you're basically just forced to forget about the casino since it's all not worth it. Try Roaring 21 or Bovada or Stake.US all had successful withdrawals from.
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  • JMRiggs79
    United States
    Aug 24, 2022
    Gold medal
    Claimed bonus easily.....game play was great....Winning Jackpot would have been Greater
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How would you rate PrimaPlay Casino?

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  • Posting guidelines

    Casino Welcome Bonuses

    Poland flagPoland
    icon-info-bonuses-note

    At the moment, welcome bonuses are unavailable for users located in Poland.

    Poland flagNot Available in Poland

    PrimaPlay Casino No Deposit Bonus Code

    On Registration
    250 Free Spins
    CHIPYPP125SPIN
    Exclusive Bonus
    • Wagering35 times Bonus
    • Min Deposit:None
    • Games:Dragon Orb
    1st Deposit
    300% + 20 FS First Deposit Bonus
    CHIPY300
    Exclusive Bonus
    • Wagering40 times Bonus & Deposit
    • Min Deposit:$20
    • Games:All Except Selected Games (FS - Cash Bandits 3)
    1st Deposit
    100% Welcome Package
    PRIMA100
    • Wagering50 times Bonus & Deposit
    • Min Deposit:$30
    • Games:All Except Baccarat, Craps, Roulette & Sic Bo

    Always-On Casino Promotions

    Weekends
    100%
    WEEKEND100
    • Wagering30 times Bonus & Deposit
    • Min Deposit:$30
    • Games:Slots, Keno And Scratch Card Games
    Weekends
    77%
    WEEKEND77
    • Wagering25 times Bonus & Deposit
    • Min Deposit:$30
    • Games:Slots, Keno And Scratch Card Games
    Fridays
    100 FS
    CASINOFREAK
    • Wagering35 times Bonus
    • Min Deposit:$30
    • Games:Slots
    Twice a week
    100%
    BTCMATCH
    • Wagering30 times Bonus & Deposit
    • Min Deposit:$30
    • Games:Slot, Keno And Scratch Card Games

    Bonus and code are valid for deposits made via Crypto

    Twice a week
    100 FS
    BTCSPINS
    • Wagering35 times Bonus & Deposit
    • Min Deposit:$30
    • Games:Slot, Keno And Scratch Card Games

    Bonus and code are valid for deposits made via Crypto

    Weekly
    $60
    BTCBOOST
    • Wagering35 times Bonus & Deposit
    • Min Deposit:$40
    • Games:Slot, Keno And Scratch Card Games

    Bonus and code are valid for deposits made via Crypto

    Weekly
    $15
    BTCCHIP
    • Wagering30 times Bonus & Deposit
    • Min Deposit:$30
    • Games:Slot, Keno And Scratch Card Games

    Bonus and code are valid for deposits made via Crypto

    3 times on Mondays
    77%
    MONDAY77
    • Wagering30 times Bonus & Deposit
    • Min Deposit:$35
    • Games:Slots, Keno And Scratch Card Games
    3 times on Tuesdays
    65%
    TUESDAY65
    • Wagering35 times Bonus & Deposit
    • Min Deposit:$35
    • Games:All Except Baccarat, Craps, Roulette And Sic Bo
    3 times on Wednesdays
    60%
    WEDNESDAY60
    • Wagering25 times Bonus & Deposit
    • Min Deposit:$35
    • Games:Slots, Keno And Scratch Card Games
    2 times on Thursdays
    $40
    THURSDAY75
    • Wagering35 times Bonus & Deposit
    • Min Deposit:$35
    • Games:Slots
    3 times on Fridays
    67% + $20
    FRIDAY67
    • Wagering35 times Bonus & Deposit
    • Min Deposit:$35
    • Games:All Except Baccarat, Craps, Roulette And Sic Bo
    Weekly
    77 FS
    WEEKLYSPINS
    • Wagering35 times Bonus
    • Min Deposit:$35
    • Games:Slots
    Weekly
    10%
    BTC10
    • Wagering35 times Bonus & Deposit
    • Min Deposit:$35
    • Games:All Except Selected Games

    On BTC deposits.

    5 times per Week
    88%
    No code required
    • Wagering30 times Bonus & Deposit
    • Min Deposit:$30
    • Games:All Except Selected Games (Slots)

    PrimaPlay Casino VIP Program & Rewards

    Eligibility & Joining Conditions

    • Deposit in real money

    VIP Perks & Rewards

    vip program benefits iconUp to 20% Cashback

    Available for all levels. The Cash Back Credits must be wagered 30x on Slot, Keno and Scratch Card games only. The maximum cash out permitted is 10x the credit value or $100. Maximum bet is 20% of the deposited amount or $10 if lower.

    vip program benefits iconUp to 150% Reload Bonus

    Level 1 - 60% Slots Bonus, 50% Any Games Bonus
    Level 2 - 65% Slots Bonus, 52% Any Games Bonus, 120% Monthly Slots Bonus
    Level 3 - 67% Slots Bonus, 55% Any Games Bonus, 125% Monthly Slots Bonus
    Level 4 - 70% Slots Bonus, 57% Any Games Bonus, 130% Monthly Slots Bonus
    Level 5 - 75% Slots Bonus, 60% Any Games Bonus, 150% Monthly Slots Bonus

    Casino Details

    General Info

    • EstablishedJanuary 27, 2020
    • Supported PlatformsInstant PlayMobileMobile Web
    • License (jurisdiction)unavailable iconNot licensed by any gambling authority
    • Certified by
    • VPN AccessUndisclosed
    • Owning companyIG Services NV

    PrimaPlay Casino Mobile App

    android logoAndroidios logoiOS

    Available Game Types

    3 Card Poker logo3 Card Poker
    Baccarat logoBaccarat
    Blackjack logoBlackjack
    Caribbean Stud Poker logoCaribbean Stud Poker
    Crash logoCrash

    Software Providers

    Banking

    • CurrenciesUSD
    • Minimum Deposit
      $20
    • Minimum withdrawal
      $48
    • Withdrawal limits
      No limit
    • Withdrawal pending time
      Cheques - up to 17-20 business days
      Crypto Wallet - up to 0-24 hours
      Ewallets - up to 0-24 hours
      Wire Transfer - up to 2-3 business days

    Support

    Available Responsible Gambling Tools

    Deposit Limits
    Deposit Limits

    Cap the total funds you can deposit over a specific timeframe to stay in control. Learn more.

    Self-Exclusion
    Self-Exclusion

    Temporarily or permanently close your access to the casino whenever you need. Learn more.

    Additional Info

    • Available LanguagesEnglish
    • Restricted CountriesAlbaniaAlgeriaArmeniaAzerbaijanBangladeshBelarusBelgiumBosnia And HerzegovinaBrazilBulgariaChinaCosta RicaCroatiaCuracaoCzech RepublicDjiboutiEgyptEstoniaFranceGermanyHungaryIndiaIndonesiaIraqIslamic Republic Of IranKazakhstanLatviaLithuaniaMalaysiaMontenegroMyanmarNetherlandsNigeriaPakistanPhilippinesPolandRepublic Of MoldovaRomaniaRussian FederationSerbiaSlovakiaSloveniaSomaliaSouth AfricaSwitzerlandThailandTurkeyUkraineUnited Arab EmiratesUnited KingdomUruguayUzbekistanZimbabwe
    • Affiliate programPrimaPlay Affiliate

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